Yes. Due to the licensing model changed, we no longer provide unlimited account plan for our conventional Reseller Hosting and Elastic Cloud Hosting.

You probably will ask how can I reduce monthly fee, here are some options that you may consider:

Host as addon domain – Depends on your business model, you can consider to move/consolidate your existing client’s accounts to a master account as addon domain. This is because the client-based licensing model is count upon the cPanel® accounts. For example. currently you have 15 client’s account under your service plan. Out of the 15 cPanel® accounts, 5 can be hosted as addon domain and share within one cPanel® account, with that you can remain at the service plan with 10 allowable account. But, again it very much depends on your resources usage.

Migrate to our DirectAdmin plan – If cost is your concern, you can consider migrate away from cPanel®. Currently we don’t limit number of account in DirectAdmin reseller plan, unless the software vendor change their licensing model in the future.

Yes, this is possible.
Please open ticket to [email protected] to discuss your migration plan.

The pricing indicated above is higher compared to what publish or sell on individual vendor’s online store. As per Malaysia’s government tax policy, there are two types of taxes imposed on payment payable to foreign vendor :

1) Withholding tax – by the Inland Revenue Board of Malaysia (reference: click here)

2) Imported Service Tax – by the Royal Malaysian Customs Department (reference: click here)

Since we are reselling software licenses (e.g. control panel) and payment are payable to foreign vendor by us, both above taxes are required to declare and pay to the respective government bodies. This doesn’t limited to software, but also services that engage with foreign vendor, either one or both of the taxes required us to declare as per outline in each taxation act, whichever relevant. No business shall make lost or no profit, as such we have to channel the cost to end user. In general, depends on the foreign vendor’s country of origin where we engage the services, total of both taxes range from 14% to 16%.